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01
Scope
This Privacy Policy describes how Suite Studios Inc. (“Suite,” “we,” “us,” “our”) may collect and use your personal data in relation to the provision of our services as defined in the Suite Services Agreement (the Services Agreement) found on https://www.suitestudios.io/legal. Suite understands that users care about how their personal data is used and shared, and we take privacy seriously.
As a reminder, the use of Suite’s Services is at all times subject to our Services Agreement [https://www.suitestudios.io/legal]. If you disagree with our Services Agreement and/or the present Privacy Policy, you should discontinue the use of the Suite Services.
02
Data we collect
Personal data is any information that relates to you and through which can be used for you to be identified (“personal data”). Processing of personal data (“processing”) is any action or set of actions that may be performed with the personal data by automatic or manual means.
Information you or the Customer Provide to Suite
Account Registration. To access Suite Services, it is required for the Customer to establish a Customer account on the Website. During the account setup, the Customer must supply all compulsory details requested in the Website’s registration form. This data is crucial for both registering and managing the Customer account and may include elements like:
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Identification details, which may comprise a username and/or email address, first and last name, and a password;
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Contact information, such as a phone number;
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The name of the company, provided it is relevant;
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Any additional data specified as mandatory for the successful completion of the account registration.
Data stored in your account. While utilizing the Customer’s account, you have the option to supply extra information at your own choice. However, you are required to refrain from inputting any personal data about third parties that you are not authorized to disclose. Apart from the personal data that is essential for account creation, Customers should avoid entering, and should prevent the entry of, any personal data into the account that does not pertain to or is unnecessary for the appropriate utilization of the Services.
Feedback, requests, complaints, and other types of correspondence. Should you reach out to Suite to give feedback, make a request, file a complaint, report an issue, or pose a query, we will handle the personal data and any additional information you include in your communication. This processing enables us to appropriately address your request, complaint, or other forms of communication. It is not necessary to have a Customer account to contact Suite. Additionally, we will process data concerning the status and outcome of your feedback, request, complaint, or other forms of communication as handled by us.
Order forms, invoices, declarations, etc. The documents pertaining to the establishment and fulfillment of the contract between Customer and Suite, including but not limited to order forms, declarations, and invoices, serve as important records in this process. These documents typically encompass essential details like the name and role of the Customer’s Representative (where relevant), and contact details, and may feature either handwritten or electronic signatures. Furthermore, they not only stand as records in their own right but also as carriers of specific statements directed towards Suite.
Other data. In instances where you willingly supply additional data, such as through completing electronic forms on the Website (where available), including participation in polls and surveys for their intended purposes, or by specifying preferences and settings, we may process this information as well. Our data entry forms distinctly specify which information is compulsory and which is optional. Should you decide not to share certain information, it might affect your ability to register with us or utilize some of our services.
Data Collection in Connection with Service Utilization
Upon agreeing to our Services Agreement and submitting Order Forms, we may gather and process various categories of data, including:
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Details about contractual terms outlined in our Agreement;
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Data concerning financial transactions for the Services, which may encompass details of the payment method, payer's name, amounts paid, among others;
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Essential information for generating invoices, as well as for our accounting and tax-related purposes;
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Data relevant to the management and delivery of the Services;
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Additional information that is either generated or supplied while utilizing the Services.
Automatic Data Collection
Each time you engage with our Services, our servers automatically capture and log information sent by your browser or device. This information may encompass your IP address, geolocation data, device identifier, the browser and/or device type used to access our Services, and the specific page or function you are using. Additionally, we automatically gather and log details about the timing and IP address of your logins and logouts, as well as logs of significant activities connected to your use of the Services or the Website. This includes, but is not limited to, failed login attempts, actions involving the deletion of information, modifications to registration details, and records pertaining to registration, acceptance of the Services Agreement, and other legally significant declarations.
Use of Cookies and Comparable Technologies
Suite may utilize cookies or similar technologies on your End-Device (such as a computer or mobile device) when you access the Website to use the Services. In addition, our advertising partners might send cookies to your browser or device when you interact with advertisements displayed on the Services. Also, if you click a link to an external website or service, that third party might also send cookies to you. It’s important to note that this Privacy Policy and our Cookie Policy do not extend to third-party cookie usage, and we are not accountable for the privacy policies and practices of these third parties. Be aware that cookies set by third parties might continue to monitor your online activities even after you have left their website or service, and these third parties may not comply with “Do Not Track” requests.
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Purpose & legal basis
Suite gathers, utilizes, and processes the personal data as outlined in this Policy for the specified purposes.
Finalizing and Executing a Contract with Suite (as a Customer):
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Conducting your registration process, account establishment, and handling tasks linked to the initiation, modification, and conclusion of the Agreement as per our Services Agreement;
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Delivering the Services in accordance with our Agreement with you and executing said Agreement;
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Engaging in communication with you, including through email, which is essential for providing the Services and/or informing you about modifications in the Services or other pertinent matters related to the utilization of the Services.
For these activities, it may be necessary to process some or all of the personal data types specified above.
Legitimate Business Interests of Suite in Selling Services and Contract Formation (when you are acting as a Customer’s Representative):
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Facilitating the Customer's registration process, establishing an account, and managing tasks associated with the commencement, alteration, and termination of the Agreement under our Services Agreement;
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Delivering the Services in alignment with our Agreement and fulfilling the terms of the Agreement;
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Engaging in communication with the Customer, including via email, which is essential for providing the Services as stipulated in our Services Agreement and/or for informing the Customer about any alterations in the Services or other pertinent issues related to the use of the Services.
For these activities, it may be necessary to process some or all of the personal data types specified above.
Legitimate business interests of Suite to ensure the effective and secure functioning of the Services:
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Maintenance and administration of the Services;
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Detection and repair of technical or functionality-related issues;
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Detection, prevention, and resolution of malicious activities;
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Improvement of the functioning and the quality of the Services;
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Prevention of unauthorized access to the Services;
For these activities, it may be necessary to process some or all of the personal data types specified above.
Protecting and exercising the legitimate interests of Suite or third parties:
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Engaging in communication with you, including through email, about significant matters concerning the Services or the Agreement;
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Initiating, pursuing, or defending legal actions to protect Suite’s rights and legal interests, including through legal processes, and assisting other Customers and/or impacted individuals in safeguarding and asserting their legal rights and interests;
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Recovering amounts owed to Suite, inclusive of during legal enforcement procedures;
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Undertaking debt recovery (including through external entities like debt collection agencies) and transferring debts;
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Addressing and resolving complaints, inquiries, and other communications connected to the delivery of the Services;
For these activities, it may be necessary to process some or all of the personal data types specified above.
Fulfillment of Suite’s legal obligations:
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Conducting financial and accounting tasks to adhere to tax, accounting, and other reporting mandates;
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Undertaking actions necessary for fulfilling legal requirements regarding the retention or disclosure of information to authorized bodies;
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Executing activities mandated by law to inform you about various factors concerning your rights, the Services offered, your data protection, and so forth;
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Adhering to other legal duties as required by the relevant laws.
For these activities, it may be necessary to process some or all of the personal data types specified above.
Legitimate Business Interests of Suite in Operating and Marketing Its Offerings:
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Engaging in direct marketing, disseminating marketing communications, proposals, and similar updates:
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In cases where you are acting as Customer’s Representative for Customer that is not a natural person; or
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In cases where you have contacted us at first have provided us with a means of contacting you and have indicated respective interest.
In these scenarios, you will be clearly and explicitly offered the chance to refuse, without any cost and effortlessly, the use of your electronic contact information both at the point of collection and with each communication, if you haven’t already declined such usage. Additionally, if you prefer not to receive messages from us, you can express this choice at any time by emailing support@suitestudios.io.
For these purposes, we might process the contact information you’ve supplied or that is provided in the Customer’s account, as well as any data about your preferences and interests that you’ve willingly shared with us (such as when you request a tailored offer with specific requirements). Moreover, we might also process information related to the Customer you represent, including details of our Agreement with them, their utilization of the Services, and so on.
Explicit consent – When we handle your personal data with your clear and specific agreement, the types of personal data being processed and the reasons for such processing will be detailed in the corresponding consent form. The activities that may be conducted under this premise include: Conducting surveys, marketing studies, etc. where you voluntarily participate;
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Organizing surveys, market research, and similar endeavors where your participation is voluntary;
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Marketing initiatives that are carried out with your direct and informed consent.
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Security
We are committed to protecting the personal data that we process, employing industry-standard security measures. Access to your personal data is restricted solely to those employees and contractors whose job functions necessitate such access, including our customer service staff.
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Questions
If you have questions, queries, or concerns about our privacy policies, or any matters related to how Suite uses your personal data, please reach out to us with a detailed message at support@suitestudios.io. We will are eager to address your concerns.
If you are engaging with us in the capacity of a Customer’s Representative, acting on behalf of or via your organization, your personal data might also fall under the privacy policies of your organization. In such cases, you should address your privacy-related inquiries to your respective organization.
07
Changes
We continuously strive to enhance our Services, which includes adhering to evolving data protection laws. Consequently, there may be occasions when we need to update this Privacy Policy. We will inform you of any such changes by posting a notice on our website at https://www.suitestudios.io, through email communication, or via other suitable methods.
It’s important to note that this Privacy Policy does not govern the processing of Customer Data in relation to the provision of Services.
End of Privacy Policy · Suite Studios Inc.